When will I receive the access medium to the car park?
Please consult section 3 of the rental agreement to see which kind of access medium is being issued to you for accessing the corresponding car park.
This access medium will be dispatched to you by post to your address shortly before the start of tenancy.
Should access to the car park be possible with a Credit Suisse badge, the access authorisation will be activated on your personal Credit Suisse badge as of the start of tenancy.
Where must the access medium be returned to after the end of the tenancy?
After the end of the tenancy, external access media are to be returned within a maximum of five working days to MIBAG Property Managers AG:
MIBAG Property Managers AG, Parking Space Management, Bernerstrasse Süd 167, 8048 Zurich
If the access authorisation to the car park has been activated on your personal Credit Suisse badge, the authorisation will be deleted as of the end of the tenancy.
Is there a minimum rental period?
The minimum rental period is one month (no pro-rata settlements are possible).
How should I proceed if I wish to terminate the rental agreement?
The rental agreements can be terminated subject to a notice period of 14 days to the end of each month.
You can submit your notice of termination by sending an e-mail with the following information to firstname.lastname@example.org:
- Last name, first name
- Description/address of property, parking space number
- Date of termination
How can I get put on the waiting list?
Are there no parking spaces/parking permits in your requested property at present? Write an e-mail to us at email@example.com. We would be happy to place you on our waiting list and will contact you as soon as a suitable parking space/parking permit becomes vacant.
How long does it take after my registration before the rental agreement is issued?
A period of around 14 days must normally be anticipated. In other words, around two weeks can pass following your registration before you receive the parking space rental agreement.
Please be sure to take note that the start of tenancy can only be granted on the first day of each calendar month.
I work part-time – do I have to pay the full rent?
Part-time employment can only be taken into account at the following car parks:
- CS Tower
In the case of part-time employment, the rent quoted in the rental agreement (=100%) is reduced accordingly and adjusted to the applicable level of employment.
I have terminated the agreement but still been charged another rent in the month in which the tenancy ends. Is that correct?
The parking space rent is invoiced in 'real time'. In other words, the rent owed for the present month is also charged in the same month – see the following example:
January 2018 salary deduction >> corresponds to rent for January 2018